About us
Making healthcare in China easier for international patients
We support foreigners who live in, work in or visit China. We help you choose a hospital, book appointments, talk with doctors and handle payment, so you can focus on getting well.
Why we do this
China has many excellent hospitals, but they can be hard to use if you don't speak Chinese.
Language
Most doctors and hospital staff speak only Chinese, and medical terms are hard to translate on the spot.
Booking
Appointments at top hospitals are made through Chinese apps and often fill up quickly.
Hospital process
Registration, tests, payment and the pharmacy are at different counters, and the order is not always clear.
Payment
Many counters take only WeChat Pay, Alipay or cash, and insurance paperwork is easy to get wrong.
How It Works
From your first message to your last follow-up, we are with you at every step.
- 01
Tell us what you need
Send us your symptoms, medical needs or reports online, in the language you are most comfortable with.
- 02
Get a clear plan
We recommend suitable hospitals and doctors, with a clear price estimate before you commit.
- 03
Book and pay online
Choose a service package and pay securely. We handle appointments and preparation.
- 04
Supported on the day and after
A coordinator guides you in person or online, interprets with doctors and helps with follow-up.
What we stand for
These principles guide how we work with every patient.
Clear prices
You see the price of our service before you pay, along with an estimate of hospital costs.
Your decision
We explain your options and recommend hospitals, but you choose where and when to be treated.
Your privacy
We use your medical information only to arrange your care, and we never sell it.
Doctors decide treatment
We are not a hospital. We don't diagnose or treat; licensed doctors make every medical decision.
Have a question before you start?
Tell us what you need and we'll reply with clear next steps.